Create HelpCentre/Domain Names & Email/Domain Names

I already own my domain name, how do I use it with my Create website?

Rebecca Kimber
posted this on October 18, 2012 07:40

If you have already registered a domain name, you can still use it with your Create website. You will just need to configure some settings in your domain name's registration account.

First though, you will need to add your domain name to your Create account as a reference.


To do this please follow the instructions below:

  1. Log in to your Create account
  2. Click on "Account" on the top menu
  3. Click on "Manage Domain Names & Email"
  4. Click on the link for "Add A Domain Name"
  5. Search for the domain name you want to add to your account, for example: create.net and click "Search Domains.
  6. Your domain name will appear below, click "I own this domain name" next to your domain.
  7. Click "Ok, Next Step".
  8. Follow the onscreen steps to add the domain name to your account. You will need to enter your card details, but you will not be charged as it is free to add your existing domain name to your account.
  9. You may need to publish your website for the website to appear at the new domain name.

Then, when you have done this, you will need to log in to your domain name's registrar account and set up some DNS A Records that point to us. We have some guides on specific registrars for pointing your domain name to us with them.

Please click on your registrar below to find the steps for using your domain name with Create:

Vista Print
Go Daddy
123-Reg
UK Reg/FastHosts
Yola
1&1
Easily.co.uk
FreeParking.co.uk
GBBO
Lycos
Telivo
LCN
EasySpace
Heart Internet
Names.co.uk
Daily

If you cannot locate your registrar on the list above, then the general instructions are as follows:

  1. Log in to your Regisrars account.
  2. Locate the DNS Settings for your domain name.
  3. You will need to add two DNS A records in your settings that are set up as the following:
    • For Hostname: "@" or "blank" point to our IP address which is: 194.187.56.56
    • For hostname: "www" point to our IP address again: 194.187.56.56
  4. Save the settings.


Please ensure no other DNS A Records or CNAME are setup for your "@" (blank),  or "www" records. These will conflict with the settings you have just set up to point to your Create website.

If you are having any trouble with this, you should be able to contact your registrar's support team who will be able to assist with this, just paste them the instructions above and they will be able to help.

 

Comments

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Kevin Norton

The video link not working for me.

November 21, 2012 13:57
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Anna
Create

Hi Gavin,

Sorry about that, I've repaired the link so you should be able to watch the video now!

Best wishes,

Anna

November 21, 2012 14:02
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Karl Wilson

My domain name registrar want Nameserver info as well. The number is not enough.

November 29, 2012 15:50
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Create.
Create

Hi Karl, thanks for your message!

Please could you drop an email to support@create.net so we can give you a hand with this.

 

Thanks, Lauren

November 30, 2012 12:46
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Sandy Lewsey

My domain name registrar (Domainmonger.com) appear to want Nameserver info as well. The IP number is not working/enough .

January 30, 2013 13:44
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Create.
Create

Hi Sandy,

Thanks for your message!

Please could you drop an email to your Account Manager at support@create.net who will be able to check this all out for you and advise you further.

Thanks, Lauren

January 30, 2013 16:20
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Daniel Moss

hi tried to do this but could not find the Click on the link for "Add Existing Domain"

bit

February 04, 2013 09:32
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Create.
Create

Hi Daniel,

Thanks for your message!

Could you let me know how far you get before you run into problems so I can advise you further?

Thanks, Lauren

February 04, 2013 15:27
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Dorota Szubert

My domain name registrar (uk2) appear to want Nameserver info as well. The IP number is not working/enough .

Can i get some help , please

 

Dee

May 16, 2013 21:26
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Candice Underwood
Create

Hi Dee,

At the moment we point domain names to Create using DNS A records and not nameservers. Therefore, if you are having some trouble pointing your domain name please email your Account Manager at support@create.net. We can then take a look for you and advise you further :)

Please let me know if you have any questions!

Thanks,

Candi

May 17, 2013 09:25
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Karen marwood
I have purchased from 987 Hosting the .co.uk to go with the .com that I already have for nannycool. Could you add it on for me as I seem unable to do this. Many thanks Karen
February 22, 2014 10:41
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JULIE FARMER
When I try and add the domain that I own to my account it says not set up correctly and wont add to my account? DNS records changed correctly at 123 reg.
July 28, 2014 09:33
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Create.
Create

Hi Julie,

Thanks for your message.

Please could you drop an email to your Account Manager at support@create.net who will be able to look into your account for you.

Thanks,

Lauren

July 28, 2014 14:21
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Mint Wear

Can I remove a domain name and replace it with a new one?

October 07, 2014 11:54
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Create.
Create

Hi Mint Wear,

Thanks for your message

Sophie has responded to your email regarding this, so please let me know if you do not receive it. :)

Thanks,

Candi

October 07, 2014 15:58